Privacy Policy
Effective Date: May 16, 2025
Spotless by Chelsea Home Cleaning (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [spotlessbychelsea.com], interact with us, or use our services.
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1. Information We Collect
We collect personal information that you voluntarily provide to us, such as:
• Name
• Email address
• Phone number
• Address (for service bookings)
• Payment details (processed securely via third-party providers)
• Any other information you choose to provide through our contact forms, booking system, or email
We may also collect non-personal information, like:
• Browser type, IP address, device type
• Website usage data (via cookies or analytics tools)
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2. How We Use Your Information
We use the information we collect to:
• Provide and manage our cleaning services
• Respond to your inquiries and requests
• Process payments and send confirmations
• Send updates, promotional offers, or service reminders (you can opt out anytime)
• Improve our website and customer experience
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3. How We Share Your Information
We do not sell or rent your personal information. We only share it:
• With trusted third-party service providers (like payment processors or scheduling tools) who help us operate our business
• If required by law or to protect our rights and property
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4. Data Security
We take reasonable measures to protect your personal information, but no method of online transmission or storage is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information over unsecured channels.
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5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve functionality and understand visitor behavior. You can adjust your browser settings to refuse cookies, but some website features may not work properly.
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6. Your Rights and Choices
You have the right to:
• Access or correct your personal information
• Request deletion of your data (subject to legal or contractual obligations)
• Opt out of marketing communications at any time
To exercise these rights, please contact us at booking@spotlessbychelsea.com.
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
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8. Updates to This Policy
We may update this Privacy Policy occasionally. When we do, we will update the effective date at the top. We encourage you to review this policy periodically.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Spotless by Chelsea Home Cleaning
Email: booking@spotlessbychelsea.com
Phone: 904-478-1074
Address: 8235 Lobster Bay Ct, Jacksonville, FL